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Policies

Thanks for buying 4Roots bath and body products. We are excited to have you as our customer. Please review the following policies to make sure that you understand how we do business.

PAYMENT4Roots currently uses PayPal for all of our internet transactions. PayPal will not share your information with us and will keep all of your information secure. 

PRIVACY: Information provided to 4Roots, by our customers, will always be kept confidential4Roots will never sell your information to any other organization. We do keep your email address for sending you information about 4Roots; however, you always have the option to unsubscribe from our email list at anytime.

REFUNDS AND RETURNS: Due to the nature of our business, we do not accept any returns once the package is opened. If you received the wrong order send us an email immediately and do not open the product. Once you open the product, we can not accept it for return or refund. Our products are very personal items and we are sure you understand why we can not accept returns.

NOTE: Everyone’s skin is different and you must test our products as you would anything else. If you are known to have sensitive skin, please test the product on a small part of your arm for a few days prior to using it all over.  Discontinue usage immediately if you have any type of reaction.

All products are for external use only and not intended for consumption.  Please keep out of reach of children and pets.

Keep unopened soap in a cool, dry place.  To enhance the longevity of your bar soap, do not let it sit in water between uses but place your bar on an appropriate soap dish that allows proper drainage.

Custom orders are always welcome.  Please feel free to contact me regarding custom orders or any of my products.

WHOLESALE CUSTOMERS: If you would like to sell 4Roots handmade products in your store, please contact us.  We have stores currently selling our products successfully. 4Roots products are very unique and once your customers start using our them, they will come back month after month.

****Since our products are all handmade and handcut, no two bars of soaps will look exactly the same. Please expect differences in our designs from time to time, as well as size.  Soap bars range from 4oz-5oz****

4Roots copyright 2016.  All images and text are the property of 4Roots.  Unauthorized reproduction and/or duplication of any images and/or text is prohibited.